๐ Yon Crochet Privacy Policy & Terms of Service
Effective Date: March 31, 2025
Website: yoncrochet.com
Contact Email: privacy@yoncrochet.com
1. Who We Are
Yon Crochet is a creative brand that empowers people to learn and enjoy crochet through beginner kits, tutorials, and a gamified challenge dashboard.
2. Information We Collect
- Name, Email, and Shipping Address
- Order History and Points Activity (via LoyaltyLion)
- Media Submissions (photo or video)
- Analytics and Cookie Data (browser info, IP)
3. How We Use Your Info
- To fulfill orders and send confirmations
- To assign points for actions and unlock rewards
- To contact you about crochet lessons, kits, and challenges
- To analyze site usage and improve the Yon experience
4. Third-Party Services
- Shopify โ handles orders, payments, and storefront
- Firebase โ stores uploaded photos/videos
- LoyaltyLion โ manages rewards, tiers, and point history
- Mailgun โ sends notification emails
- Google Analytics โ tracks website visits and activity
5. Your Rights
- Request access to your data
- Request correction or deletion
- Unsubscribe from emails at any time
- Email us directly: privacy@yoncrochet.com
6. Cookies
We use cookies to enhance your browsing and shopping experience. You can disable them in your browser settings.
7. Data Retention
We retain personal data only as long as necessary for business, legal, or tax purposes.
8. Data Security
Your data is protected using trusted platforms and encrypted connections.
9. Children's Privacy
Yon Crochet does not knowingly collect personal data from children under 13 years old.
๐งต Terms of Service
1. Use of Services
You may use this site for personal use only. Redistribution or commercial use of our kits, characters, or tutorials is not allowed.
2. Membership & Challenges
Members get access to exclusive lessons and features. You agree to submit original content and follow the community rules when participating in challenges.
3. Intellectual Property
Characters like Linda the Bunny, Chuck the Duck, and others are part of the Yon Crochet original collection. All rights reserved.
4. Loyalty Program
Points and rewards are powered by LoyaltyLion. Tiers, redemption values, and rules may change over time.
5. Shipping
We ship from our Ontario studio. Shipping timelines vary by destination. Free shipping rewards will be honored based on your active status.
6. Returns
If your kit or pattern arrives damaged, please contact us within 7 days for an exchange or refund.
7. Updates to This Policy
We may update this policy periodically. The current version will always be visible on this page.
Need Help? Email us at privacy@yoncrochet.com anytime.